The team at Advent has made the decision to discontinue operations, including our refund settlement program and card programs.
We would like to thank our employees and partners for their support over the past five years. We would like to thank our customers for the opportunity to serve your business and your customers as well.
As of August 11, 2014, we will no longer accept new settlement product applications for taxpayers. As of August 22, we will no longer process inbound deposits for taxpayers. As of August 26, we will no longer process outbound payments or support the printing of checks from our system. If you are a tax preparer with a need for settlement products after August 11, you should start looking for a new provider immediately. Please contact the organization from whom you purchased your tax software to understand the options available to you.
If you are an ERO, it is important to remember that you must continue to comply with the requirements of your Operating Manual as well as with terms of your License and Operations Agreement, both of which are available to you in Advent Direct. Please take note as well of the surviving obligations of your License and Operations Agreement, including requirements around retention of customer documentation.